FAQ: How Much Nicotine is in a Phix | Phix Cost, Cigarette Alternatives

PHIX products are designed in Los Angeles and manufactured in the United States and internationally under the supervision of our talented engineering team.

No tobacco product should be considered safe. If you have any health concerns about use of PHIX or any other tobacco product, we recommend that you consult with your physician. Inhalation of e-vapor may aggravate existing respiratory conditions. If you do not currently use nicotine-containing products, we recommend that you do not start. However if you are an adult smoker who has been looking for an e-vapor alternative that can satisfy like a cigarette, then PHIX may be a good choice for you. PHIX does incorporate several consumer protections, including a sophisticated temperature control system, which is optimized to maintain the temperature needed for optimal vaporization and to avoid combustion and generation of smoke. We stand by the quality of our products and are committed to bringing you the best technology in vaporization, which is why our engineering team ensures all parts are compliant to international and US safety and quality standards like RoHS and EMC, and undergo extensive testing and inspection. Furthermore, PHIX e-liquid and vapor are also tested by an independent lab.

Nicotine is not appropriate for use by minors. Nicotine is addictive.

There are magnets at the base of the device that hold it securely in place while connected to the magnetic USB charging dock. Many electronic devices with magnets can affect each other, PHIX not excluded. For example, while charging connected to a laptop, PHIX can trigger a magnet inside your computer that forces it into sleep mode. This won't damage your computer, but if this happens try using an alternate USB port. We've found using the port on the right side of your computer works best for charging PHIX, but this could be different depending on the type of laptop you have. PHIX should also be kept away from key cards, credit cards, and other items with magnetic strips.

PHIX uses a closed loop temperature control algorithm to deliver the ideal amount of power at any given time to the PHIX pod. The juice is heated using a porous ceramic coil to deliver the truest taste.

Each PHIX pod contains 1.5mL with 5% nicotine by weight, approximately equivalent to 2 packs of cigarettes or 400 puffs.

There isn't an expiration date on PHIX pods, but you may experience a natural flavor decrease after one year. It's best to store PHIX pods at room temperature in a dry environment in their sealed compartments until use.

PHIX pods can be thrown away in a regular trashcan.

At this time all our PHIX pods include nicotine, but you can subscribe to our newsletter to keep up with the latest PHIX developments.

At this time we only sell our juice in pod form.

For health and safety concerns, please do not attempt to refill your PHIX pods.

For health and safety concerns, please do not open your PHIX pods.

At this time we sell just 5 delicious flavors, but you can subscribe to our newsletter to keep up with the latest PHIX developments.

Minor leaking from your PHIX pods is not uncommon during use and shouldn't persist under normal use by following suggested drawing tips. If your PHIX pod is leaking slightly, you can continue to use it, but wipe off the juice before inserting back into your device. Leaking can occur when juice is pulled up into the air path due to one of the following reasons:

• Puffing aggressively on the mouthpiece - try puffing more gently.
• Squeezing or biting the pod as you puff - relax your mouth on the mouthpiece.
• Squeezing the wide sides of the pod when you insert it - place your fingers on the outer edges of the hard plastic mouthpiece as you click into place.
• If you encounter an excessively leaky pod or continue to experience leaking after making these adjustments, please contact the PHIX Care team.

• PHIX pods are built for easy, smooth drawing and produce an optimal vapor and nicotine experience under normal drawing pressure.
• It may take a little extra suction on the first draw to get the PHIX pod going, but the PHIX Care team always recommends a gentle puff on the mouthpiece.
• Avoid aggressively puffing or using extreme suction as this can force juice up into the air path.
• It's best to avoid squeezing the mouthpiece between your teeth or lips - this pressure may also force liquid up into the air path and cause leaking.
• When inserting your pod, place your fingers on the outer edges of the hard plastic mouthpiece to avoid squeezing the pod as it clicks into place.